If your airline or hotel offers you credit, that amount is held by that supplier for future use and not MBA Travel. MBA Travel can assist you when the time comes to re-book as per the supplier's credit and booking Terms and Conditions.
When you are ready to use that credit for a future booking, contact us via email at travel@mbabenefits.com.au and submit a request to book your flight or hotel. You will also need to quote your MBA Travel booking reference number. An MBA Travel team member will access your credit and book the flights or hotel on your behalf.
Please note that redeeming credit is subject to the airline and hotel’s credit and booking terms and conditions.